Our Diagnose & Repair service fixes everything from system crashes, operating system issues, spyware or virus infections, system errors, and any other problems your computer may be experiencing. We use proven remote technology that’s convenient and secure. If you can connect to the Internet, our live tech experts will remotely connect to your computer, figure out what’s wrong, and fix it.
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- Diagnose and repair a computer that is not working the way it should.
- Identify and remove viruses, spyware and other malware.
- Configure your security software and settings, including anti-virus/anti-spyware and firewall.
- Enhance performance by removing unnecessary files and operating system functions that take up memory and space.
- Adjust key settings to improve data processing.
- Repair driver conflicts
- Set up file and print sharing over an existing network, including sharing of data over a shared network and configuring network printers.
- Configure and/or creates email accounts.
- Install the latest patches and updates for your operating system
- Verify the following programs launch and run correctly (if installed):
- Microsoft Word, Excel, PowerPoint, iLife and iWork
- Microsoft Outlook, Outlook Express, Windows Mail, Microsoft Mail, Microsoft Entourage, or Mac Mail